The sentiment feature of MentionFunnel allows you to analyse the sentiment of mentions of your keywords on social media platforms. This can be useful for understanding how people are reacting to your brand or product,. To use the sentiment feature, you simply need to set up your MentionFunnel account and select the specific social media platforms and keywords you want to monitor.
Once you have set up your account, MentionFunnel will continuously scan the selected social media platforms for mentions of your specified keywords. When a mention is detected, it will be added to your mentions inbox, where you can view and manage all of your mentions in one place. The mentions inbox shows the sentiment of each mention as either positive, neutral, or negative. You can use this information to get a sense of how people are reacting to your brand or product, and to identify opportunities to engage with your audience and build relationships.
In addition to viewing the sentiment of your mentions, MentionFunnel also offers a variety of tools for managing and responding to your mentions. You can reply to mentions directly from the mentions inbox, or use MentionFunnel's powerful messaging tools to send bulk messages to large groups of contacts. With the sentiment feature, MentionFunnel helps you understand and respond to the sentiment of your mentions on social media, and build stronger relationships with your audience.